What? Teenage Mutant Ninja What?
As a small company you’re always trying to increase services but not over commit yourself. I’ve done that way too much. A lot of people call me for advice. Some people call and when I mention “Hey – why don’t you pay us…….” the conversation drops and I hear nothing. I get a ton of phone calls about Open Source GIS and Commercial GIS and I provide answers and the people move forward and hopefully do good things.
So – with all of that I’m starting the “Time and Materials Not to Exceed Contract”. There are a few who already have it. Essentially what NRGS is trying to do is give you support but not kill your budget. The support contract is for X amount of time at X amount of hours. If we go over we contact you to proceed or to stand down until next months hours begin. The beauty of this – If we don’t work you don’t pay us. Perhaps you need help in April and Not May. Pay for April. You pay nothing in May. At the end of the year we haven’t gone over the agreed amount. We may not have done anything for your organization (and we don’t want that to be the case either).
- So if you’re pre-paying for support and are running out of hours…
- You need help with your GIS and not sure what to do…..
- You are listening to sales people tell you what you should buy and don’t know if they are telling you the truth…
That’s what we are here for – to help, to guide, to get you moving on a better path.
