Support and Services

North River Geographic Systems, Inc has been in business for over 17+ years and the owner has been in the Geospatial Industry for 30+. We are a commercial support provider for QGIS and Community Support for Geoserver as well as supporters of a lot of open source software packages. In 2012 we started our FOSS4G (Free and Open Source Software for Geo) journey one on project that was a blend of open source and commercial products (QGIS/PostGIS/Fulcrum/ArcGIS) and we expanded our offerings to be solely FOSS4G based.

Services:

  • Support for NENA 911 Data
  • Data Cleanup and Analysis 
  • Using FOSS4G tools to support operations.
  • Troubleshooting
  • Mobile Data Collection

Software:

TN NG911 Address Server

We also provide support for the TN NG911 Specification with the TN NG911 Address Project. The server is built off PostGIS/QGIS and can deliver data to most dispatch systems. It’s 100% compliant with the TN State Standard. Support for this software varies as it can include cloud services or data cleaning. Email us for details.

How we work (Estimated US Pricing):

Support Support Blocks Cost
QGIS Support 10 hours $1000
Consulting – First 10 Hour Block at $150 an hour 10 Hours $1500
Rates then drop to $120 for the next 10 10 hours $1200
TN911 Virtual Server Yearly $700
TN911 72 Hours $6000
  • QGIS Support It is billed in 10 hour blocks at $100 an hour. As an example a 10 hour block of time would be $1000 dollars US. A 20 hour block of time is 2000 Dollars US.
    • We provide support until the time block is exhausted. We then bill again after notifying the client.
    • One Block is good for one calendar year. In other words if you use 8 of the 10 hours in 365 days but not the other 2 hours they are not carried over
  • Project based work: Customers are billed for 10 hours up front at $150 dollars an hour. Rates then drop to $120 an hour in 10 hour blocks.
    • Tasks vary from Cartography, Database work, Data analysis, data scrubbing, etc.
    • If we can’t do the work we will help you find someone who can.
    • If the project is much larger than 10 or 20 hours we provide an estimate.
      • Estimates are free.
      • 30% down is required at the start.
      • Time is billed monthly.
      • We do our best to come in under the estimate.
      • Travel is estimated at the time of request and generally follows GSA rates for lodging and meals. Rates apply at the beginning of Travel

    Services and Benefits:

    • Business Hours Contact and Support
    • Hourly or Monthly Support
    • On Site Support (Billed Separately)
    • Data Analysis and Scrubbing
    • Cartographic Products
    • Software Installation
    • QGIS/Geoserver/PostGIS/Mergin Maps Support
    • Field Data Collection with Mergin Maps
    • We will become your Interface to the FOSS4G Community
    • Discounts on Training